Effective date 1 January 2023.
These Standard Terms of Sale (“Terms”) apply to all Goods sold by the Company to a Customer.
1.2These Terms, together with the Credit Application, any Trading Agreement, as well as any Quote, Order and tax invoice in relation to the supply of Goods by the Company to the Customer, constitute the entire agreement between the Company and the Customer (“the Agreement”). There are no other terms and, to the extent permitted, all other terms including warranties that may be implied, including statutory terms, are excluded.
1.3In relation to inconsistency:
to the extent of any inconsistency between these Terms and the terms of the Credit Application, the terms of the Credit Application shall prevail;
b)to the extent of any inconsistency between these Terms and the terms of any Trading Agreement, these Terms shall prevail unless otherwise expressly stated in the Trading Agreement; and
c)to the extent of any inconsistency between these Terms and a Quote, Order or tax invoice in relation to the supply of Goods by the Company to the Customer, these Terms shall prevail.
These Terms may be varied at any time by the Company. The terms at the time of delivery of Goods will prevail if there is any conflict.
1.5Any modification to these Terms discussed between the Company and the Customer orally will be effective only after confirmation by the Company in writing.
In these Terms:
“Collection Notice” has the meaning given to it in clause 6.2.
“Credit Application” means an application made by the Customer to the Company for the Company to supply Goods to the Customer on credit (including the Credit Facility Terms and Conditions attached to a Credit Application).
“Credit Limit” has the meaning given to it in the Credit Application.
“Customer” means a person, organisation, business, company or entity that buys Goods from the Company
“Due Date” has the meaning given to it in clause 6.3.
“Goods” means the goods that the Company supplies in the course of its business.
“GST” means goods and services tax.
“GST Law” includes the Goods and Services Tax Act 1999 of Singapore.
“Invoiced Amount” means the amount set out in a tax invoice issued by the Company to the Customer for the relevant Goods, including but not limited to any charges set out in clause 6.1;
“Order”means an order from the Customer to the Company for the supply of Goods.
“Payment Term” has the meaning given to it in the Credit Application, Trading Agreement, Quote or tax invoice.
“Quote”means a price quotation given by the Company to the Customer for the supply of Goods either orally, in writing or via its website.
“Quoted Price” means the price quoted by the Company in a Quote, as varied in accordance with this Agreement.
“Trading Agreement” means any agreement between the Customer and the Company in relation to the supply of Goods to the Customer (including special conditions of order) that is in writing and signed by an authorised representative of the Company and the Customer.
Subject to the balance of these Terms, a Quote given by the Company to the Customer will remain valid for the period stated in the Quote, or if no such period is stated, for a period of thirty (30) days from the issuance of the Quote.
3.2Without limiting any other right of the Company, the Company may vary the Quoted Price in the following circumstances:
if the Customer requests any change to the number of Goods to be supplied or the delivery address;
if the Customer requests any change to the Quoted Price and the Company agrees to the request;
if the Customer requests to make any change to the Quote at a time when new standard prices apply to the Goods as set by the Company; or
if the wholesale price of a Good referred to in a Quote, or the freight or delivery cost in relation to that Good increases prior to the date of issue of the tax invoice for that Good;
if the Customer has not yet ordered the Goods the subject of the Quoted Price;
in accordance with clause 11.1.
All prices quoted or advised are strictly based on the quantity and the pack sizes at the date of quotation or order. Prices may be varied to those at the date of delivery and will be adjusted accordingly to any change in any costs to the Company or variation in quantity or pack sizes. Prices are exclusive of GST unless otherwise stated.
3.4No other promotion, special offer, discount or bonus shall be applicable to a Quoted Price where a discount has already been applied.
3.5In the event that the Quote is amended in accordance with these Terms, the Company may in its discretion amend any discount applied in a Quote.
3.6Without limiting the rights of the Company, the Customer acknowledges that the price payable by the Customer for all Goods to which a base metal (including but not limited to copper) fluctuating price applies shall depend on the price of the respective base metal at the time that the Company accepts an Order for those Goods.
Orders once received from a Customer are irrevocable unless otherwise agreed to by the Company in writing at its sole and absolute discretion and on a case-by-case basis, or cancelled by the Company in its sole and absolute discretion. The Company may withdraw from the supply of Goods ordered or unilaterally cancel any Quote or Order at any time up to delivery without any liability to the Customer (other than to refund any deposit paid by the Customer in respect of that Quote or Order).
4.2Orders once received cannot be deferred or suspended unless otherwise agreed to in writing by the Company and the Customer indemnifies the Company for any loss associated with the deferral or suspension. Confirmation of order documents must be clearly marked, otherwise they will be treated as original Orders.
4.3If, after the placement of an Order, the Customer directs that delivery be spread over additional lots and/or to different addresses from those specified in the Order, then each such delivery will be deemed to be a separate quantity and a variation or novation of the original contract and may be priced accordingly. The Customer will be liable for any additional costs incurred in that regard by the Company.
4.4If for any reason the Goods ordered are unavailable, the Company has the right to substitute alternative Goods provided they are reasonably equivalent in all respects (unless the Order specified otherwise). If quantity and pack sizes vary from the date of Quotation or Order the Company may substitute alternative sizes but not so that the Customer is required to purchase in aggregate more Goods than ordered.
4.5If the Company agrees to make available any Goods for the carrying out of any tests or certification processes, then those tests or processes will be carried out by the Customer at the Customer’s cost and risk. By providing Goods for the undertaking of testing or certification processes pursuant to this clause, the Company expressly does not assume any responsibility for the Goods whatsoever including without limitation any liability if the results of the tests or certification processes carried out are wrong.
4.6Subject to and without prejudice to Clause 7, where the Agreement is entered into conditional on the Customer’s approval of a sample provided by the Company, the Company gives no undertaking, express or implied, that the Goods supplied will be exactly the same as the sample, although reasonable endeavours will be made to supply Goods as close to the sample as possible. The Customer is not discharged from its obligations under these Terms if the Goods are found not to be identical.
4.7The Customer must specify the details of the standard that Orders for Goods must comply with if that standard is different or additional to the applicable Singaporean, International Standards or the standards in the country in which the Goods are being installed.
Where the Company agrees to effect delivery or arrange freight to an address specified by the Customer, in such case delivery will take place at that address.
5.2If the Goods are being delivered to an address nominated by the Customer, the Customer shall be responsible for the offloading of Goods from the delivery vehicle and the Customer will provide all necessary labour and equipment to safely offload the Goods at a reasonable access point at such nominated delivery address. The Customer must ensure that it meets all applicable workplace health and safety requirements and have all necessary licences and approvals in relation to the offloading of the Goods.
5.3Upon request of the Company, the Customer must return any pallets or cable drums used for the delivery of the Goods to any of the Company’s or its agent’s warehouses, stores, factories or offices at the Customer’s expense. Any pallets or cable drums not returned within 14 days after request are to be paid in full by the Customer to the Company on demand at a valuation determined by the Company, acting reasonably. Such valuation shall be final and binding as between the parties.
5.4The Company reserves the right to supply or deliver Goods by separate instalments or lots, and each instalment/lot will be deemed to be sold under a separate contract. Failure to supply or deliver any instalment/lot will not entitle the Customer to repudiate any Order or any part thereof.
5.5The Company shall use its reasonable endeavours to make the ordered Goods available for collection, or to deliver the ordered Goods to the Customer, on the anticipated delivery date. The Company makes no warranty that it will make the ordered Goods available for collection, or deliver the ordered Goods to the Customer, by the anticipated delivery date, and the Company shall not be liable in relation to same.
5.6The Company’s delivery note or tax invoice is prima facie evidence of delivery of the Goods identified in that document.
In consideration for the supply of the Goods, the Customer shall pay to the Company the Invoiced Amount which may include but not be limited to charges for the following (regardless of whether or not they formed part of any Quote):
altering items to non-standard package sizes;
drums, cases, packages and reels;
special packaging or tooling requirements;
insurance for Goods in transit from the Company’s premises;
handling, packaging and processing in the event that the value of an Order is less than any minimum order value or quantity that has been previously stipulated by the Company or agreed to by the parties;
service fee or charge determined by the Company from time to time;
any charge, duty or impost of any kind in connection with the Goods;
delivery and freight costs, including but not limited to expenses incurred by the Company due to deferral or suspension of delivery at the Customer’s request beyond the delivery date specified or cancellation of the Customer’s Order (subject to any free freight agreement offered by the Company from time to time); and/or
GST and all other statutory taxes and charges.
If the ordered Goods are to be collected from the Company’s premises, the Company shall notify the Customer in writing once the ordered Goods are available for collection (“Collection Notice”).
6.3The Customer must pay to the Company the Invoiced Amount on the due date as follows (each a “Due Date”):
if the Goods are to be supplied on credit in accordance with an approved Credit Application, by the last day of the Payment Term; or
otherwise, by the date stipulated in the tax invoice for the relevant Goods.
In the event that the Customer:
has not collected the relevant Goods within fourteen (14) days of the date of the Collection Notice, the Customer must indemnify the Company for all costs (including any storage costs) incurred by the Company in storing the Goods from the Due Date; and
has not collected the relevant Goods within three (3) months of the date of the Collection Notice:
the Company may dispose of or otherwise deal with the Goods in any way it sees fit in its sole and absolute discretion without any liability to the Customer for any loss whatsoever, and the Customer must indemnify the Company for all costs incurred by the Company in disposing or otherwise dealing with the Goods; and
(ii)the Customer is deemed to have forfeited, and the Company shall be entitled to retain, any deposit paid to the Company in respect of the Goods.
Notwithstanding any credit arrangement between the Company and the Customer or any other provision in these Terms, if required by the Company, the Customer may be required to pay to the Company a deposit on the Goods upon the order of any Goods that will be made-to-order.
6.6Payment by the Customer under these Terms must be made in cleared funds using the method directed by the Company.
In the event that:
the Customer does not pay the Invoiced Amount by the Due Date; or
the aggregate of the Invoiced Amount for all Goods, together with the any other costs payable by the Customer to the Company under these Terms, exceeds the Credit Limit, then without limiting any other right the Company may have:
the Company may suspend or cancel undelivered Orders (or any part thereof); and
the Customer must indemnify the Company in respect of any such cancelled Orders (or any part thereof).
The Customer must pay interest equal to 1.5% per month for each month or part thereof on overdue amounts payable under these Terms from the Due Date until paid.
6.9The Customer shall pay to the Company all expenses incurred by the Company in collecting or attempting to collect any moneys due and payable by the Customer to the Company as well as preserving the Company’s rights under these Terms and the terms of the Credit Application, including the cost of debt collectors and legal fees on a full indemnity basis, commercial agents’ commission, bank fees, freight, insurance, registration costs, enforcement costs and loss of profit.
6.10All payments are to be made to the Company without deduction or equitable or other set off whatsoever.
6.11The Company may apply and allocate payments received by, or on behalf of, the Customer in a manner in the Company’s sole and absolute discretion, including so as to attribute the payments to satisfy obligations which are or are not secured by a security interest or otherwise.
The Customer acknowledges that, while the Company has endeavoured to properly describe Goods on its website, in its catalogues, and on any other material including textures, appearances, colours, weights and measures of the Goods, such description may vary from the actual Good.
7.2The Company does not guarantee or warrant that the product images are an exact representation of the actual Goods.
7.3All Orders are subject to confirmation and acceptance by the Company, and the Company may reject an Order for any reason whatsoever, including without limitation unavailability of a Good, an error in the price, an error in the image or the Good description or error in the Order itself, in which case the Company shall refund to the Customer any amount paid in respect of the rejected Order.
Risk
Notwithstanding delivery or freight arrangements or the date on which title passes, risk (including deterioration, loss or damage) in the Goods ordered by the Customer passes to the Customer as follows:
if the Goods are to be collected (whether by the Customer or by the Customer’s contractor or agent), on the date of the Collection Notice of the Goods at the Company’s premises;
if the Goods are to be delivered by the Company, or an agent or contractor of the Company, at the time immediately prior to the offloading of the Goods at the premises nominated by the Customer;
if the Goods are to be shipped directly from the manufacturer, at the time immediately prior to the offloading of the Goods at the Customer’s premises;
The Customer is responsible for all insurance of and relating to the Goods from the point when risk passes.
Ownership of, and title in, the Goods will not pass to the Customer until the Customer has paid to the Company the Invoiced Amount (and all accrued interest) payable in respect of those Goods.
9.2Until title in the Goods passes to the Customer in accordance with 9.1:
the Company has the right to call for or recover the Goods at its option and the Customer must deliver up the Goods if so directed by the Company;
the Customer must hold the Goods as bailee for the Company and must store the Goods on its premises separately from other Goods held by the Customer;
the Customer must keep the Goods fully insured;
the Customer must hold the Goods in a fiduciary capacity for the Company;
the Customer must not sell or dispose of the Goods except in the ordinary course of business and in such event, the Customer must maintain proper records of any sale or disposal of the Goods;
the Customer will hold the proceeds of any sale or disposal of the Goods (whether tangible or intangible, direct or indirect) to the extent of the amount due to the Company in respect of the Goods on trust for the Company, and will hold such proceeds in a separate account for the Company’s benefit and promptly pay that amount to the Company;
the Customer consents to the Company registering a security interest under the any applicable law and agrees to do all things reasonably required by the Company to effect such registration;
the Customer waives any right the Customer has under any applicable law to receive notice in relation to registration of the Company’s interest in the Goods under such applicable law; and
the Customer will immediately advise the Company of any changes which may affect the Company’s security interest.
At all times the Customer will allow the Company (including its officers, employees, contractors and agents) access to the Customer’s premises and/or any other premises where the Goods are stored during normal business hours and to the Goods themselves in order to inspect the Goods and retake possession of the Goods under clause 9.2(a), and the Customer grants to the Company an irrevocable and unconditional licence to enter the aforementioned premises for this purpose. The Customer acknowledges that this access shall be full, free and unhindered and shall not be or constitute trespass by the Company. The Customer indemnifies the Company for any liability or loss it suffers seeking to exercise its rights of access and retaking possession of the Goods.
9.4If the Customer becomes bankrupt or enters into external administration or has a receiver appointed to it, the Customer’s right to sell the Goods in the ordinary course of business and any other rights of the Customer in respect of the Goods immediately cease (to the extent permitted by law) and the Customer must immediately return to the Company the Goods in which title has not passed.
9.5Clauses 9.1 to 9.4 apply, mutatis mutandis, to Goods that have been created, reconstituted or manufactured by using or processing the Goods by replacing the word “Goods”” with “Reconstituted Products”.
9.6The Customer hereby grants to the Company a security interest over all of its present and after acquired property as security for payment of all moneys owing by the Customer to the Company at any time, and as security for the performance of the Customer’s obligations under the Agreement.
As between the Company and Customer, the Company shall at all times retain ownership of and all interest in all intellectual property relating to the Goods, including copyright in all documents, drawings and specifications produced by the Company or on the Company’s behalf in connection with the Goods.
10.2The Customer must not reproduce, modify, amend or publish, or allow to be reproduced, modified, amended or published, the Company’s registered or unregistered trademarks, names or logos without first obtaining the prior written consent of the Company.
Errors and misprints in computation, typing or otherwise in the Company’s documents including catalogues, price lists, delivery docket, tax invoice, Quote or statement or credit note shall be subject to correction by the Company by means of reissue of the document or by adjusting dockets with reference to the original transaction.
11.2The Customer acknowledges that where the Company is a wholesaler or reseller of the Goods, it does not hold sufficient technical expertise or skills to evaluate a Customer’s requirement or orders.11.
11.3Warranties and provisions that may be implied under the Sale of Good Act 1979 of Singapore and any other applicable legislation are expressly excluded except to the extent that exclusion is prohibited by any relevant legislation and this overrides these terms.
11.4To the extent permitted by law, unless otherwise set out in these Terms, the Company gives no warranty whatsoever in relation to the Goods sold to the Customer, whether in regard to the quality of the Goods, fitness of the Goods for any purpose or the compliance of the Goods sold with any description or sample produced by either party to the other at any time, whether prior to, at the time of or subsequent to the Customer placing an order for the Goods with the Company, or otherwise. The Customer warrants that the Goods will be installed and used:
only in applications for which the Goods were manufactured and are able to be satisfied by the Goods specifications; and
b)in accordance with all manufacturer’s instructions and industry standards including being fully tested as safe prior to use.
To the extent permitted by law, unless otherwise set out in these Terms, the Company’s liability under:
any claim that the Customer has or may have against the Company in relation to a Good supplied by the Company, whether that claim is based in contract, common law or statute or otherwise, including law relating to negligence by the Company; or
b)any implied term, condition or warranty which has not been excluded, is limited, at the option of the Company, to the repair by the Company of the Good, the re-supply by the Company of the Good or the refund of the price paid by the Customer for the Good giving rise to the liability.
The Company shall not be liable for:
any economic loss, including without limitation, loss of profits or wasted expenditure, or any loss of goodwill, customers or business, or any incidental or, special or consequential loss arising out of or connected to the supply (or non-supply) of Goods by the Company; and/or
b)physical damage suffered by the Customer and/or its officers, employees, contractors and agents, including without limitation, damage to property or personal injury, arising from the supply of Goods,
Subject to Clauses 11.5 and 11.6, in no case will the Company incur liability for any loss or damage exceeding the sale price of the Goods paid by the Customer for the Goods.
11.8All information contained in any documents, catalogues, price lists, photographs, brochures and other illustrations or advertising material and drawings represent generally the subject matter of the Goods and will not be taken as necessarily representing the Goods the subject of any quotation or order and will not form part of any contract or agreement for supply.
11.9Except as otherwise expressly provided in these Terms, the Customer releases the Company from all actions, claims, demands, losses, liability, damages and expenses arising from or in relation to the supply of the Goods and indemnifies the Company for any loss or liability that the Company may suffer (including the legal costs on an indemnity basis in defending or prosecuting any claim) arising from the use by the Customer of the Goods or a breach of these Terms including warranties by the Customer.
11.10Any advice, recommendation, information, assistance or service provided by the Company in relation to Goods sold by it or their use or application, is given in good faith. However, any advice, recommendation, information, assistance or service provided by the Company in relation to any Goods is provided without liability or responsibility on the part of the Company.
Except for defective Goods supplied by the Company, the Company may determine whether or not to accept a return of the Goods in its sole and absolute discretion.
12.2The Company may accept the return of Goods which were incorrectly delivered, damaged prior to risk passing or which are defective and the manufacturer’s warranty covers the defect and the manufacturer agrees to replace or re-supply the Goods.
12.3To the extent permitted by law:
claims for damaged Goods or incorrect delivery must be made in writing with full supporting explanation and documentation within three (3) business days of collection or delivery; and
b)if the Customer does not make such a claim within three (3) business days of collection or delivery:
the Customer shall be deemed to have unconditionally and irrevocably accepted the condition and correctness of the Goods; and
(ii)the Customer is barred for disputing the delivery or condition or correctness of the Goods and is deemed to have accepted liability for those Goods in accordance with these Terms.
Where any Goods are returned to the Company’s premises they remain at the Customer’s risk until the Company expressly accepts and acknowledges that (i) the Goods are defective; (ii) the Goods were incorrectly delivered or suffered damage pre-risk passing to the Customer; and/or (iii) the manufacturer accepts responsibility for the defective Goods, and such Goods will be received by the Company as agents for the Customer and the receipt of such Goods by the Company is not to be taken as any acceptance of any risk or liability by the Company and/or on behalf of the manufacturer. The Customer is to pay the freight and other cost of returning the Goods unless the reason for return is directly and wholly caused by an error of the Company in which case only the freight for the return will be paid for by the Company.
12.5Where any Goods are returned to the manufacturer or supplier they remain at the Customer’s risk pending acceptance of liability by the manufacturer. The Customer is to pay the freight and other cost of returning the Goods unless the reason for return is directly and wholly caused by an error of the Company or the manufacturer in which case only the freight for the return will be paid for by the Company or manufacturer.
12.6Except for defective Goods supplied by the Company, Goods returned for credit will only be considered for acceptance subject to the following conditions:-
Goods returned must have been incorrectly supplied by the Company or damaged prior to risk passing;
Goods returned must not be obsolete, incomplete, damaged or otherwise imperfect;
Goods must not be returned unless purchase invoice numbers are advised and return freight charges are paid by the Customer and prior arrangement in writing is given by the Company;
Goods accepted for return must be in the original packing or as supplied and, where Goods are returned for being incorrectly supplied by the Company, such Goods must remain in good condition;
the amount of credit allowed in respect of Goods returned, if any, may be subject to a service or restocking charge at the Company’s rate currently in effect, unless the agreement specifically states otherwise; and
the Customer is responsible for Goods lost or damaged in transit during return to the Company or manufacturer.
Non-stocked and specially made Goods, or Goods otherwise stated by the Company to be non-returnable, cannot be returned to the Company.
The Customer must not advertise or publish that the Customer and the Company have a contract for the supply of Goods or to refer to the Company in any advertising and/or merchandising material without first obtaining the prior written consent of the Company.
The Company is not liable for the cancellation or partial delivery of any Order or part Order if performance by the Company is prevented or delayed directly or indirectly by any cause beyond the reasonable control of the Company whether such cause existed or was foreseeable at the date of acceptance of the Order by the Company or not.
In the event that:
the Customer breaches these Terms or the terms of any Credit Application (including any warranty) and has not remedied that breach; or
the Customer commits an act of bankruptcy or insolvency or enters into external administration or has a receiver appointed (to the extent permitted by law); or
the credit facility provided under any Credit Application is terminated or suspended, then, without limiting any other rights of the Company:
any amounts owing to the Company by the Applicant then unpaid whether or not due under these Terms or the terms of any Credit Application shall become immediately due and payable; and
the Company may immediately terminate or suspend the Agreement or any Quote or Order by written notice to the Customer.
This clause 15 survives termination of the Agreement.
The Customer hereby agrees to the terms of the Company’s privacy policy, which are available on [INSERT]
If the Customer is the trustee of a trust (whether disclosed to the Company or not), the Customer warrants to the Company that:
the Customer enters into the Agreement in both its capacity as trustee and in its personal capacity;
the Customer has the right to be indemnified out of trust assets;
the Customer has the power under the trust deed to enter into the Agreement; and
d)the Customer will not retire as trustee of the trust or appoint any new or additional trustee without advising the Company.
The Customer must give the Company a copy of the trust deed upon request.
Any consideration or payment obligation in these Terms, any Quote or tax invoice is exclusive of GST unless expressly stated otherwise.
18.2If a Supply made under or in connection with these Terms is a Taxable Supply for which the consideration is a payment of money:
the consideration for the Supply is increased by an additional amount equal to the amount of that consideration multiplied by the relevant GST rate; and
b)the additional amount under subclause (a) is payable upon receipt of a tax invoice in a form which complies with the GST Law at the time of payment.
The Customer must be registered for GST, unless otherwise agreed.
Any dispute arising out of or in connection with the Agreement, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre in accordance with the Arbitration Rules of the Singapore International Arbitration Centre for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be [Singapore]. The tribunal shall consist of one (1) arbitrator. The language of the arbitration shall be English. The arbitration award shall be final and binding on the parties, the award shall be in writing and set forth the findings of fact and the conclusions of law.
19.2The reference of a dispute to arbitration does not affect the Customer’s obligation to pay the price of Goods when due which must be paid without deduction or equitable or other set off pending the resolution of any dispute whether referred to arbitration or otherwise.
19.3All prices provided or advertised by the Company are in Singapore dollars unless otherwise expressly stated.
19.4These terms will be governed by and construed in accordance with the laws of Singapore.
19.5Expressions defined in brackets in these Terms will be given the meaning where defined throughout these Terms whether or not the definition is used again before or after where the expression is defined.
19.6The Company does not waive a right, power or remedy if it fails to exercise or delays in exercising the right, power or remedy. A single or partial exercise of a right, power or remedy does not prevent another or further exercise of that or another right, power or remedy. A waiver of a right, power or remedy must be in writing and signed by the party giving the waiver.
19.7If any of these terms are or later become illegal or unenforceable, the illegal or unenforceable part of those terms are taken to be severed from these terms, but all other terms remain in place.
19.8In these Terms: (a) a word denoting the singular includes the plural and vice versa; (b) a word denoting a gender includes each other gender; (c) a word denoting a natural person includes an entity and vice versa; and (d) a reference to a clause is a reference to a clause in this form. Headings are for ease of reference only and shall be ignored in construing these Terms.